Sales Terms and Conditions

The offer and sale of products on our website Dezzy.it are governed by these Terms and Conditions. The products purchased on Dezzy.it are sold by EXTREMIND di Isaia Busatta, with registered offices in Italy, Via Strada Muson 2/C 31010 Asolo (TV) P. IVA 04680020288 C. F. BSTSIA82H04C743Q

You can request any information, writing directly to our Customer Service: customerservice@dezzy.it

There, you'll find information about orders, shipping, refunds and returning products purchased on Dezzy.it.
For any other legal information, go to the sections : General Terms of Use , Privacy Policy and Returns / Refunds .

1. Our Business Policy

1.1 The Seller offers for sale on Dezzy.it products and operates e-commerce only towards its end users who are "consumers".

1.2 When "Consumer" shall mean any natural person acting on Dezzy.it purposes not related to his trade, business or professional activity. If you are not a "consumer", please refrain from entering into business transactions through Dezzy.it

1.3 In view of its commercial policy, the Seller reserves the right not to accept orders from anyone other than the "consumer" or orders that do not comply with its trade policy.r legal information, go to the sections: General Terms of Use, Privacy Policy and Returns / Refunds.

1.4 These Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders for products on Dezzy.it between users Dezzy.it and Seller.

1.5 The General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller that are on Dezzy.it through links, banners or other hypertext links. We advise you, before placing orders and purchasing products and services from parties other than the Seller, to verify their conditions of sale because the seller is not responsible for the provision of services by third parties other than the Seller or the conclusion of operation

2. How to conclude a purchase contract

2.1 To conclude the purchase of one or more products on Dezzy.it, you must fill out the order form and send it electronically to the Seller, for telematics, following the relevant instructions.

2.2 Prior to the purchase of products, through the transmission of the order form, you will be asked to read the Terms and Conditions and the Information on the right of withdrawal. You will also provide a summary of the commercial and contractual conditions that we propose for the purchase of products, which contains a link to the General Conditions of Sale and a summary of information on the characteristics of each product ordered and its price (including all the applicable fees and taxes), of the means of payment that you can use to buy each product, the mode of delivery of products purchased, methods of complaint handling, shipping costs and delivery; as well as references and geographical address and email of the Seller and the date by which the seller agrees to deliver the product.s commerce between users Dezzy.it and third parties.. The seller will provide, in addition, a summary of conditions and procedures for the exercise of your right of withdrawal and the manner and timing for the return of products purchased. You will also be given an indication of the circumstances in which you will lose the right to cancel the contract. If applicable to the purchase, you will be informed that in case of withdrawal, you will have to bear the cost of returning the products. You will, however, reminded of the existence of the legal guarantee of conformity of products, you will be provided references contact our after-sales service.

2.3 The order form, displayed immediately before the conclusion of the purchase contract, we will provide summary information about the characteristics of each product ordered, the price (inclusive of all applicable fees and taxes) and the cost of shipping. The contract is concluded when the seller receives, via computer, your order form, after verification of the correctness of the data relating to your order.

2.4 The order form will be filed in our database for the period of time required to process your order and as provided by law. You may access your order form on the section My orders.

2.5 At the time of submitting the order form you will be warned that this submission implies the obligation to pay the price. Before submitting the order form, you will be asked to identify and correct any errors in data entry.

2.6 The language available to conclude the contract with the Seller is Italian.

2.7 The contract, Dezzy.it will process your purchase order.

2.8 The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in the event of unavailability of products. In these cases we will inform you by e-mail that the contract is not concluded and that the Vendor has not carried out your purchase order specifying the reasons. If the products presented on Dezzy.it, are no longer available for sale at the time of your last access to the site or sending the order form, the Seller will inform you promptly and in any case within thirty (30 ) days from the day following the day on which you sent your order to the Seller, the unavailability of the products ordered. In case of forwarding the order form and payment of the price, the Seller will refund, without undue delay, as you mentioned earlier, and the contract will be terminated by the parties.

2.9 With the transmission of the order form, you unconditionally accept and undertake to observe in relations with the Seller, these General Conditions of Sale. If you do not agree with any of the terms in the General Conditions of Sale, please do not submit your order form for the purchase of products on Dezzy.it.

2.10 By transmitting the order form you confirm to know and accept the General Conditions of Sale and additional information contained in Dezzy.it, also through links, including the General Conditions of Sale, the Privacy Policy and Information on the right of withdrawal.

2.11 The contract, the Seller will send you by e-mail, a receipt of purchase.

2.12 We remind you that the product you buy is exclusively the country in which you place your order. Therefore, if you decide to place the product in a different country, you're responsible for placing and you are required to follow the regulations and restrictions both for export from the country where you purchased the item for import in the country where do you mean take it. Dezzy.it disclaims any responsibility from now on.

3. Guarantees and product prices

3.1 Dezzy.it are offered for sale only products made in Italy. These products are purchased directly from the Seller at manufacturers, artisans and / or retailers carefully selected and strictly localized in the Italian territory.

3.2 The Seller does not sell used products. All products are new, in some cases created on demand at the time of your order.

3.3 The main characteristics of products are shown on Dezzy.it within each product page. The images and colors of the products offered for sale on Dezzy.it may not exactly correspond to the real effect of the Internet browser or monitor used.

3.4 The prices of products may be subject to change. Check the final price of sale before sending the order form.

3.5 All products come with an identification tag attached. We ask that you do not remove the tag from the purchased products, which are an integral part.

3.6 The Seller, in case of exercise of your right of withdrawal, has the right to not accept the return or repay the amounts paid to acquire, in relation to those products that are returned without the corresponding tag or that have been altered in their original status or have been damaged, as further explained in paragraph 8.10.

4. Payments

4.1 Payment of the price of products and their shipping costs and delivery must be one of the methods indicated in the order form.

4.2 In case of payment by credit card, financial information (eg, the number of credit card / debit card or expiration date) will be sent by encrypted protocol to the banks that provide services related to electronic payment distance, without third parties in any way have access. Such information will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in case of return of the products, as a result of exercise of your right of withdrawal, or if it becomes necessary prevent or report to police the commission of fraud Dezzy.it. The price for the purchase of products and the costs of shipping and delivery, as indicated in the order form will be debited from your account at the time of shipment of the products purchased.

5. Voucher / Discount coupon

5.1 The voucher (also called DISCOUNT COUPONS) value are personalized codes that allow you to get a discount on purchases made on Dezzy.it.

5.2 The VOUCHER box is displayed during the purchasing process: once placed items in Cart, enter your code in the box VOUCHER. The vouchers are applicable to the total amount of the order. Can be linked to a specific product, in which case the other items included in the Cart will not be subject to any discount.

5.3 Restrictions on Use of Discount Coupon: The discount coupon can be used only once, unless made (as specified in Section 5.4); The discount coupon can not in any way be converted into cash; You can not use more Discount Coupons in the same order; The Discount Coupon on the total amount of the order will be bound to a minimum. Can not be applied to items belonging to the category Promo (products already discounted).

5.4 If for some reason you are not satisfied with your order, you can make the article on which you have applied the discount coupon by following the standard procedure made available under the section Returns. Once your return has been accepted, the code will be restored to its original value. The difference in expense that you incurred to purchase the article you will be reimbursed, following the procedures and deadlines for the normal procedure of reimbursement.

6. Shipping and delivery of products

6.1 For specific mode of shipment and delivery of products, please visit the Shipping section. Please pay attention to the information in this section because the information contained herein are an integral and essential part of these General Terms and, therefore, are considered to be completely understood and accepted at the time of transmission of the order form.

7. Customer Care

7.1 You can request any information by contacting our Customer Service by email: customerservice@dezzy.it

8. Right of withdrawal

8.1 You have the right to terminate its contract with the Seller, without penalty and without specifying the reason, within fourteen (14) days, from the day of receipt of goods purchased on Dezzy.it. In some specific cases, duly reported in the return right, you can change the selected product with another.

8.2 To cancel the contract, send an email to Customer Service (info@dezzy.it) with an explicit declaration of your decision to withdraw from the contract. The Seller will send you confirmation by e-mail of receipt of the request for withdrawal. If you choose, however, to send another notice of withdrawal, the burden of proving the correct and timely exercise of the right of withdrawal, will weigh on you.

8.3 Once exercised the withdrawal from the contract, you must return the products to the Seller delivering them to the carrier for shipment within fourteen (14) working days from when you press the Seller's your decision to terminate the contract.

8.4 The only costs are charged to you to return products purchased, unless the seller will expressly exempt from such charges at the time of purchase.

8.5 If you decide to use the shipper indicated by the Seller, however, will not have to perform in person the payment of expenses, at your expense, to return products purchased. The payment of the costs of returning the purchased products will be made, on your behalf, directly from the Seller, which therefore will free from any obligation to pay to the shipper. The Seller, for payment of the refund, the refund will retain fact a lump sum amount equal to the cost of standard shipment of the products purchased. Moreover, from the time of delivery of the purchased products to the shipping company indicated by the Seller, the Seller will exempt from any liability in case of loss or damage to the products during transport.

8.6 If you decide to use a shipping method other than that indicated by the Seller, you will instead perform in person the payment of expenses, at your expense, to return products purchased. In such a case will be repaid an amount equivalent to the cost of standard shipment of the products purchased, and will not be refunded any additional costs incurred by you for choosing a different type of shipping and delivery and / or faster than standard. Will remain, in this case, at your expense liability in case of loss or damage to the products during transport, which is due to a negligent your choice of carrier and / or the method of delivery.

8.7 The return right - besides compliance with the terms and conditions described in paragraphs 8.1, 8.2, 8.3 and 8.4 - is exercised properly if they are fully met the following conditions: explicit declaration of your decision to withdraw from the contract sent by e-mail to seller within fourteen (14) days of receipt of the products; the products have not been used, worn, washed; the label must still be attached to products with the disposable seal, which is part of the assets; Products must be returned in their original packaging (in the case of design objects, lamps, the packaging must be original seal; if you want to make a kit, you have to return all the items that compose it); return items must be delivered to the shipping company within fourteen (14) working days from when you press the Seller's your decision to terminate t8.8 If the return right is exercised in conformity with the procedures and time limits specified in this paragraph 8, the Seller shall refund the amount of money received for the purchase of products on the conditions and terms provided.

8.9 The money will be reimbursed as soon as possible and in any event within fourteen (14) days from the date on which the Seller became aware of your right of withdrawal, we will activate the refund procedure, a After verifying the correct execution of the terms and conditions above, as indicated in paragraph 9.

8:10 If you do not comply with the procedures and terms for the exercise of your right of withdrawal, in letters a), e) and f) of paragraph 7, will not be entitled to a refund of the money paid to the Seller. Within 14 days of sending the e-mail address with which you will be notified of the rejection of the return, you can choose to get back at your expense, the products in the state in which they were returned to the Seller, the Seller notifying the same, according to the mode, you will be notified. Otherwise, the Seller will keep the products in addition to sums already paid for their purchase.he contract; products must not be damaged.

Should not that the conditions referred to in subparagraphs b), c) and d) of paragraph 7.7, will not be entitled to the full repayment of the sums already paid to the Seller. You will, in fact, responsible for the decrease in value of returned products, resulting from any use other than that authorized by the Seller in order to allow you to determine the nature, characteristics and functioning of the products themselves. In this hypothesis, the refund will be provided less a percentage between 10 and 90 percent of the amounts you paid to the Seller for the purchase of the returned products, as you will be specifically notified, via email, by the Seller. Within 14 days of sending the e-mail address with which you will be notified of the amount deducted from the refund, you can choose to get back at your expense, the products in the state in which they were returned to the Seller, the Seller notifying the same, according to the mode, you will be notified. Otherwise, the Seller will keep the products and an amount corresponding to the percentage deducted on reimbursement.

Should not that the conditions referred to in subparagraphs b), c) and d) of paragraph 7.7, will not be entitled to the full repayment of the sums already paid to the Seller. You will, in fact, responsible for the decrease in value of returned products, resulting from any use other than that authorized by the Seller in order to allow you to determine the nature, characteristics and functioning of the products themselves. In this hypothesis, the refund will be provided less a percentage between 10 and 90 percent of the amounts you paid to the Seller for the purchase of the returned products, as you will be specifically notified, via email, by the Seller. Within 14 days of sending the e-mail address with which you will be notified of the amount deducted from the refund, you can choose to get back at your expense, the products in the state in which they were returned to the Seller, the Seller notifying the same, according to the mode, you will be notified. Otherwise, the Seller will keep the products and an amount corresponding to the percentage deducted on reimbursement.

9. Timing and procedures for reimbursement

9.1 After returning products, the Seller shall check the conformity of the same conditions and time limits specified in paragraph 8. If the checks are successfully concluded, the Seller shall send you by e-mail about the confirmation of acceptance of the returned products. In the event that the tests do not reach their conclusion, the Seller shall inform you, via email, the observed existence of a decrease in the value of the returned products, arising from any breach by you of the conditions referred to in subparagraphs b) c) and d) of paragraph 8.3 above. Same time, the Seller shall inform you, also, the amount that will be deducted from the sums paid by you for the purchase of product returns; notwithstanding, alternatively, the opportunity to get back at your expense, the products in the state in which they were returned to the Seller, as provided in paragraph 8.10.

9.2 Whatever the mode of payment you used, the reimbursement, in whole or in part, is activated by the Seller in the shortest time possible and not later than fourteen (14) days from the date on which the Seller is aware of your Right of cancellation after verification of proper implementation of your right of withdrawal and verification of returned products.

9.3 Seller executes the refund using the same payment method you used for the purchase of product returns, unless you have expressly agreed with the seller to use a different means of payment and provided that you do not incur any additional costs as a result of the repayment. If there is no correspondence between the recipient of the goods specified in the order form and who made the payment of sums due for their purchase, the reimbursement of amounts in the event of exercise of the right of withdrawal, will be performed by the Seller, However, against those who made the payment.

9.4 The value date of the crediting shall be the same; you will not undergo any loss in terms of bank interest.

9.5 The Seller will communicate by e-mail as a shipping agent to use for product returns. Using the courier indicated by the Seller, you can return the products to the Seller without making firsthand the payment of necessary expenses. The manner and the deadline for exercising the right of withdrawal, this method takes the direct payment to the Seller, on your behalf, the cost of returning the products purchased, freeing you from any payment obligation towards the shipper. This method also allows you to check, at any time, where each pack, freeing you from any liability in case of loss or damage to the products during transport.

9.6 In case you decide to use, for the return of products, a carrier other than that indicated by the Seller, will be charged to you postage, including liability in case of loss or damage to products.

10. Good Purchase on next order

10.1 Should you desire, as an alternative to a refund on your credit card / debit card, PayPal account or bank account you indicated, upon exercise of the right of withdrawal, you can choose to receive your refund through a shopping voucher , the same value of the amounts to be reimbursed. If you wish to receive the Purchase Voucher Program, as an alternative to direct refund to your card, PayPal account or bank account you indicated, you will need to ask for it upon request Reso. The amount refunded will be credited when your return will be accepted by the Seller and in the issue of the Good Purchase will receive an e-mail confirming that you will also show its value.

The Purchase Voucher will be used either completely, in part, based on the value of the order and until exhaustion, to make purchases on the site Dezzy.it. At any time you know the value of your coupons Purchase consulting Dezzy.it and claim a full refund of your purchase vouchers and we will proceed to credit the amount by bank transfer or PayPal account. Reimbursement through the Purchase Voucher is personal and connected to recording Dezzy.it and may only be requested in connection with such registration. The Seller will refund the total amount of your vouchers Purchase, existing at the time of the request for reimbursement within 48 hours of receipt.

The Seller shall not be liable in the event of failure or incorrect transfer of bank data. For orders paid for in full with vouchers to purchase, in case of withdrawal and made the products, the refund will be made automatically on your Purchase Voucher Program. ? For orders paid partially with vouchers to purchase, in case of withdrawal and made the products you can choose:? - If you receive the total reimbursement through vouchers Purchase; ? - If you receive the refund through vouchers for the purchase order amount paid with vouchers to purchase, and in the standard way of reimbursement for the remaining amount.Subsequently use partial or full refund of your purchase vouchers you can see the relevant section Discount Coupons to know the residual value of your coupons or Purchase Notice of the full redemption. The Seller will refund the total amount of your vouchers Purchase, existing at the time of the request for reimbursement within 48 hours of receipt. The Seller shall not be liable in the event of failure or incorrect transfer of bank data needed to make the repayment of your Voucher Purchase. Subsequently use partial or full refund of your purchase vouchers you can see the relevant section Discount Coupons to know the residual value of your coupons or Purchase Notice of the full redemption.The Seller shall not be liable in the event of failure or incorrect transfer of bank data. For orders paid for in full with vouchers to purchase, in case of withdrawal and made the products, the refund will be made automatically on your Purchase Voucher Program. ? For orders paid partially with vouchers to purchase, in case of withdrawal and made the products you can choose:? - If you receive the total reimbursement through vouchers Purchase; ? - If you receive the refund through vouchers for the purchase order amount paid with vouchers to purchase, and in the standard way of reimbursement for the remaining amount. Subsequently use partial or full refund of your purchase vouchers you can see the relevant section Discount Coupons to know the residual value of your coupons or Purchase Notice of the full redemption.

The Seller will refund the total amount of your vouchers Purchase, existing at the time of the request for reimbursement within 48 hours of receipt. The Seller shall not be liable in the event of failure or incorrect transfer of bank data needed to make the repayment of your Voucher Purchase. Subsequently use partial or full refund of your purchase vouchers you can see the relevant section Discount Coupons to know the residual value of your coupons or Purchase Notice of the full redemption.

10.2 Limitations issuance and use of vouchers Purchase: the choice to receive reimbursement through vouchers Purchase may be made only by registered customers of Dezzy.it and in relation to products made of bought and paid for. Coupons Purchase also not be used in conjunction with Discount Coupons (see section 5).

11. Privacy

11.1 You will find information on how we process your personal data by clicking on Privacy Policy.

11.2 Please also read, if you have not already done so, our General Conditions of Use, which contain information on how to treat personal information of our users and the security systems adopted.

11.3 For any further information on our Privacy Policy you can contact the following email address: info@dezzy.it or at our registered office, Via Strada Muson 2/C 31010 Asolo (TV), Italy.

12. Applicable Law and Disputes

12.1 The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree No 6 September 2005. 206 on consumption at the Cape I "Of consumer rights in contracts", with specific reference to the legislation on distance contracts and by Legislative Decree No 9 April 2003. 70 on certain aspects of electronic commerce.

12.2 In case of disputes arising from this contractual relationship, the parties undertake to seek, before any legal action, a solution dictated by common sense. Any dispute arising between the parties, relating to the interpretation and / or execution of these Sales Conditions and / or individual purchase orders, sole place of jurisdiction will be that of Treviso.

Information on online dispute resolution: the European Commission has made available a web platform, called "ODR platform" for online dispute resolution. The ODR platform will be used either by buyers and sellers for the extrajudicial resolution of disputes concerning contractual obligations arising out of online sale contracts. To access the ODR platform, click the following link: http://ec.europa.eu/consumers/odr

13. Edit and update

13.1 The General Conditions of Sale may be amended from time to time in consideration of possible regulatory changes. The new General Conditions of Sale shall be effective from the date of publication of Dezzy.it